Directing Disruption

Crowdsourcing in Urban Environments

Utilize the digital footprints of “disrupting events” from local transport problems to major historical moments to determine how city resources are used and how people connect during situations of stress; utilize insights to create services and products to enhance the City Experience for participants in future events.

Outcomes: Crowdsourcing tools: understand uses and impact of different social networking tools; new visualization tools for different user groups; efficacy of different incentive schemes for user data uptake.
Impact of the 2012 London Olympics and other events on the consumption of London services as well as studying the behaviour of residents and visitors to London during the Olympics

Impact: Improve the experience of and strengthen connection between urban occupants during disruption events – apply/test in future events